Dr. Lisa MausbacH

DVM, Msol-lm-plm, SHRM-CP

Passionate About Inspiring Others

I love the science of medicine - diagnosing a challenging case gives an intrinsic rush like nothing other.  I also loved helping both the pets and their owners achieve mutually beneficial diagnostic and treatment solutions.  While rewarding, practicing on the clinic floor is tough work.  The emotional, physical, and organizational stressors of for-profit veterinary medicine are numerous.  Days are long, demanding, fast-paced, and unpredictable leaving little if any down-time to re-group.  Doctor's are continually "on" in the presence of clients, colleagues, managers, or co-workers.  I, like many of my colleagues, felt many of the unintended costs of clinic-life.

As my clinical years continued, my interests gravitated toward the science of organizational behavior and development (otherwise known as the “softer-side of business") and how to successfully integrate the science into veterinary medicine.  I wanted to know and learn more about how to make practicing more efficient, less stressful, and ultimately more enjoyable for everyone.  This interest started my journey that ultimately led me to back to school after 19 years to graduate with a business master's degree in Organizational Leadership, Management, and Project Leadership Management.

It is an exciting time in veterinary medicine.  With more and more individuals seeing their pets as members of the family coupled with the explosion in technological capabilities, the landscape of veterinary medicine is quickly changing.  New avenues in which veterinarians can use their skill-sets are entering the market-space all the time.  Acquired business acumen is filtering into the veterinary world at a rapid rate - this has brought many positive changes, along with unintended consequences.  Today, less veterinarians desire, are able, or have the opportunity to own their own practice - reasons are multi-factorial.  Corporate consolidation is becoming more prevalent and many successful private practices are growing larger.  Consolidation and larger veterinary conglomerates are employing multiple veterinarians in mostly associate (non-ownership) roles.  Ultimately, a large percentage of my colleagues will be associates, working for someone and not for themselves - this is vastly different landscape than 20-25 years ago. 

 

Employing knowledge-workers (such as veterinarians) takes special consideration, skill, and insight to drive appropriate behaviors giving intended business results that lead to professional satisfaction and worker retention.  My professional passions include strategic planning, innovation and change management, strategic human resource management, team development, improving workflow efficiency, providing efficient and effective platforms for delivery of client education, and enhancing both customer and employee experience.

I will help the veterinary industry ensure that all veterinarians LOVE THEIR JOB and to remember why they chose this profession by ensuring a sustainable, balanced, and profitable business model producing win-win results for everyone.

 

~Happy Vets, Happy Pets~
Credentials,Certifications & Qualifications
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  • MS Organizational Leadership dual specialization in Leadership Management & Project Leadership Management.  Regis University - Anderson College of Business | August 2018

  • WVLDI/AAHA Speaker Communication Training Pilot Program | May – December 2018 

  • FRANK Communication Coaching Skills Workshop. CSU Veterinary Communication for Professional Excellence.  November 2017

  • Zoetis People First - 1 Day Workshop April 2016

  • Veterinary Management Institute. AAHA/CSU College of Business.  February - November 2016

  • Society for Strategic Human Resource Management Certified Professional (SHRM-CP) | February 2019

  • Studer Group Participant - Evidence-based healthcare leadership | Summer 2014-2017

  • FRANK Veterinary – Client Communications Workshop sponsored by Zoetis | August 7-8 2013

  • Clear the AIR Workshop – Tools for Managing Team Conflict and Enhancing Team Collaboration organized by Bayer Animal Health Communication Project | March 2013

  • General Practice Department Head and Team Lead | 2007-2017

  • Doctor of Veterinary Medicine. Colorado State University.  May 1998

Contact

Full Potential Veterinary Services, LLC.

Email for Veterinary Professionals

lisamdvm@happyvetshappypets.com

Mausbach Mobile Veterinary Care, LLC

Providing Mobile Veterinary Services in the West Denver Metro Region**

 

Phone: 720-924-1530 (text preferred)

Email for Pet Owners

info@happyvetshappypets.com

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© 2019 by Dr. Lisa Mausbach, Full Potential Veterinary Services, LLC, & Mausbach Mobile Veterinary Care, LLC